Boltline Status - Incident history https://status.boltline.com Boltline Sun, 5 Apr 2026 05:00:00 +0000 Planned Maintenance Type: Maintenance Duration: 30 minutes Affected Components: API, Teamcenter Importer, Website, , Duro Importer, Slack, Xero, 3rd Party Integrations → Apr 5, 05:00:01 GMT+0 - Identified - Maintenance is now in progress Apr 5, 05:30:00 GMT+0 - Completed - Maintenance has completed successfully Apr 5, 05:00:00 GMT+0 - Identified - Boltline will be unavailable for planned maintenance. Type: Maintenance

Duration: 30 minutes

Affected Components: , , , , , ,

<p><small>Apr <var data-var='date'> 5</var>, <var data-var='time'>05:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Apr <var data-var='date'> 5</var>, <var data-var='time'>05:30:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Apr <var data-var='date'> 5</var>, <var data-var='time'>05:00:00</var> GMT+0</small><br><strong>Identified</strong> - Boltline will be unavailable for planned maintenance..</p> ]]> Sun, 5 Apr 2026 05:00:00 +0000 https://status.boltline.com/maintenance/cmn48r40t06hi8le6lgxr8dtt https://status.boltline.com/maintenance/cmn48r40t06hi8le6lgxr8dtt Fusion API Incident Type: Incident Duration: 3 minutes Affected Components: API Nov 12, 11:06:29 GMT+0 - Investigating - We are currently investigating the incident Nov 12, 11:09:29 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 3 minutes

Affected Components:

<p><small>Nov <var data-var='date'> 12</var>, <var data-var='time'>11:06:29</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating the incident.</p> <p><small>Nov <var data-var='date'> 12</var>, <var data-var='time'>11:09:29</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Wed, 12 Nov 2025 11:06:29 +0000 https://status.boltline.com/incident/cmhvwab1105241411ta3d5s82 https://status.boltline.com/incident/cmhvwab1105241411ta3d5s82 System Update Type: Maintenance Duration: 45 minutes Affected Components: API, Teamcenter Importer, Website, Duro Importer, Slack, Xero Jan 16, 06:30:00 GMT+0 - Completed - Maintenance has completed successfully Jan 16, 06:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. Jan 16, 06:00:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 45 minutes

Affected Components: , , , , ,

<p><small>Jan <var data-var='date'> 16</var>, <var data-var='time'>06:30:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Jan <var data-var='date'> 16</var>, <var data-var='time'>06:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time..</p> <p><small>Jan <var data-var='date'> 16</var>, <var data-var='time'>06:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Thu, 16 Jan 2025 06:00:00 +0000 https://status.boltline.com/maintenance/cm5n7kayx000ieifq9d0ectgs https://status.boltline.com/maintenance/cm5n7kayx000ieifq9d0ectgs Emergency Downtime - DB Upgrade Type: Maintenance Duration: 1 hour and 6 minutes Affected Components: API, RDS, Website Oct 31, 05:00:01 GMT+0 - Identified - Maintenance is now in progress Oct 31, 06:06:26 GMT+0 - Completed - Maintenance complete! Oct 31, 05:00:00 GMT+0 - Identified - Fusion will be down for up to two hours for a Database upgrade. We will update this status once the upgrade is complete. Type: Maintenance

Duration: 1 hour and 6 minutes

Affected Components: , ,

<p><small>Oct <var data-var='date'> 31</var>, <var data-var='time'>05:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Oct <var data-var='date'> 31</var>, <var data-var='time'>06:06:26</var> GMT+0</small><br><strong>Completed</strong> - Maintenance complete!.</p> <p><small>Oct <var data-var='date'> 31</var>, <var data-var='time'>05:00:00</var> GMT+0</small><br><strong>Identified</strong> - Fusion will be down for up to two hours for a Database upgrade. We will update this status once the upgrade is complete. .</p> ]]> Thu, 31 Oct 2024 05:00:00 +0000 https://status.boltline.com/maintenance/cm2wggl5g0003zc2bmp1clan7 https://status.boltline.com/maintenance/cm2wggl5g0003zc2bmp1clan7 System Maintenance Type: Maintenance Duration: 1 hour Affected Components: API, Website Jul 17, 04:00:00 GMT+0 - Identified - Fusion will be unavailable as we perform a routine system update. Jul 17, 04:00:01 GMT+0 - Identified - Maintenance is now in progress Jul 17, 05:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 1 hour

Affected Components: ,

<p><small>Jul <var data-var='date'> 17</var>, <var data-var='time'>04:00:00</var> GMT+0</small><br><strong>Identified</strong> - Fusion will be unavailable as we perform a routine system update. .</p> <p><small>Jul <var data-var='date'> 17</var>, <var data-var='time'>04:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jul <var data-var='date'> 17</var>, <var data-var='time'>05:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Wed, 17 Jul 2024 04:00:00 +0000 https://status.boltline.com/maintenance/clyhki3tv187412gxofooz5r9fk https://status.boltline.com/maintenance/clyhki3tv187412gxofooz5r9fk System Update Type: Maintenance Duration: 1 hour Affected Components: API, RDS, Website May 25, 05:00:00 GMT+0 - Completed - Maintenance has completed successfully May 25, 04:00:00 GMT+0 - Identified - We are planning for scheduled maintenance during that time. May 25, 04:00:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 1 hour

Affected Components: , ,

<p><small>May <var data-var='date'> 25</var>, <var data-var='time'>05:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>May <var data-var='date'> 25</var>, <var data-var='time'>04:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for scheduled maintenance during that time..</p> <p><small>May <var data-var='date'> 25</var>, <var data-var='time'>04:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Sat, 25 May 2024 04:00:00 +0000 https://status.boltline.com/maintenance/clwjdctl779158b8n57mmhvlld https://status.boltline.com/maintenance/clwjdctl779158b8n57mmhvlld Minor Incident: AWS Database Outage Type: Incident Affected Components: RDS May 22, 04:29:08 GMT+0 - Resolved - At 8:52pm PT, Fusion experienced a short outage as a result of underlying infrastructure issues in AWS GovCloud. The issue is currently **resolved** and Fusion is stable, but the team is monitoring to ensure continued availability for our customers. Type: Incident

Affected Components:

<p><small>May <var data-var='date'> 22</var>, <var data-var='time'>04:29:08</var> GMT+0</small><br><strong>Resolved</strong> - At 8:52pm PT, Fusion experienced a short outage as a result of underlying infrastructure issues in AWS GovCloud. The issue is currently **resolved** and Fusion is stable, but the team is monitoring to ensure continued availability for our customers..</p> ]]> Wed, 22 May 2024 04:29:08 +0000 https://status.boltline.com/incident/clwhbr65n322068b4oeq27c8j2e https://status.boltline.com/incident/clwhbr65n322068b4oeq27c8j2e System Update Type: Maintenance Duration: 1 hour Affected Components: API, Lambda, RDS, S3, Teamcenter Importer, Website, EC2, Duro Importer, Slack, Xero May 4, 04:00:01 GMT+0 - Identified - Maintenance is now in progress May 4, 05:00:00 GMT+0 - Completed - Maintenance has completed successfully May 4, 04:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. Type: Maintenance

Duration: 1 hour

Affected Components: , , , , , , , , ,

<p><small>May <var data-var='date'> 4</var>, <var data-var='time'>04:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>May <var data-var='date'> 4</var>, <var data-var='time'>05:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>May <var data-var='date'> 4</var>, <var data-var='time'>04:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time..</p> ]]> Sat, 4 May 2024 04:00:00 +0000 https://status.boltline.com/maintenance/clvllur01263336b4lss61mq0um https://status.boltline.com/maintenance/clvllur01263336b4lss61mq0um Editing Work Plan Runs causes page elements to move Type: Incident Affected Components: Website Feb 15, 23:31:23 GMT+0 - Resolved - This has been resolved. Type: Incident

Affected Components:

<p><small>Feb <var data-var='date'> 15</var>, <var data-var='time'>23:31:23</var> GMT+0</small><br><strong>Resolved</strong> - This has been resolved..</p> ]]> Thu, 15 Feb 2024 23:31:23 +0000 https://status.boltline.com/incident/clsnuuhlb113426ckngpfe5dphc https://status.boltline.com/incident/clsnuuhlb113426ckngpfe5dphc Duro API experiencing intermittent failures Type: Incident Duration: 29 days, 6 hours and 48 minutes Affected Components: Duro Importer Aug 9, 16:00:00 GMT+0 - Monitoring - The Fusion team is currently tracking an issue affecting our data importer integration with Duro. Intermittent requests to the Duro API are taking too long and failing. We are working with the engineering team at Duro to resolve this issue. Organizations importing data from Duro may notice that changes take longer than usual to show up in Fusion. Sep 7, 22:47:44 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 29 days, 6 hours and 48 minutes

Affected Components:

<p><small>Aug <var data-var='date'> 9</var>, <var data-var='time'>16:00:00</var> GMT+0</small><br><strong>Monitoring</strong> - The Fusion team is currently tracking an issue affecting our data importer integration with Duro. Intermittent requests to the Duro API are taking too long and failing. We are working with the engineering team at Duro to resolve this issue. Organizations importing data from Duro may notice that changes take longer than usual to show up in Fusion..</p> <p><small>Sep <var data-var='date'> 7</var>, <var data-var='time'>22:47:44</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Wed, 9 Aug 2023 16:00:00 +0000 https://status.boltline.com/incident/cllchdqaw52721b5octhy5sbz1 https://status.boltline.com/incident/cllchdqaw52721b5octhy5sbz1 Test Maintenance Type: Maintenance Duration: 5 minutes Affected Components: Website Jun 26, 23:57:00 GMT+0 - Completed - Maintenance has completed successfully Jun 26, 23:52:00 GMT+0 - Identified - Test downtime of < 1-min for test maintenance Jun 26, 23:52:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 5 minutes

Affected Components:

<p><small>Jun <var data-var='date'> 26</var>, <var data-var='time'>23:57:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Jun <var data-var='date'> 26</var>, <var data-var='time'>23:52:00</var> GMT+0</small><br><strong>Identified</strong> - Test downtime of < 1-min for test maintenance.</p> <p><small>Jun <var data-var='date'> 26</var>, <var data-var='time'>23:52:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Mon, 26 Jun 2023 23:52:00 +0000 https://status.boltline.com/maintenance/cljdhpqna9956btn9y2qn71t3 https://status.boltline.com/maintenance/cljdhpqna9956btn9y2qn71t3